UK Delivery
All shipping charges are calculated at the checkout.
Standard Delivery
Orders placed with Standard Shipping will be despatched within 2 working days.
We send most parcels on a Royal Mail Tracked 48 service although some larger orders may also go with DPD.
Whilst most orders will be delivered within 2-3 working days of despatch, we ask to allow up to 5 working days, If your order has gone over this timescale please contact us.
Next Day Delivery
Orders placed with Next Day Shipping before 2pm Monday – Friday will be shipped the same day. Orders placed after 2pm will be shipped the next working day. Excludes Bank Holidays and weekends. We send most next day parcels on a Royal Mail Tracked 24 service although some larger orders may also go with DHL or DPD.
Tracking information will be provided via email once your order is packaged for despatch by our team, tracking information can take 24 hours to update from this point.
Last minute gifting - Need a gift in a hurry? Same-day London delivery is available on a selection of our gifts. Shop the collection here. Not in London? Our Eleanor Bowmer Gift Cards are always available and are sent immediately via email - perfect for a last-minute surprise!
Wallpaper Delivery
Our wallpapers are bespoke and printed to order we advise UK delivery can be up to four weeks. Tracking information will be sent once your order has been packaged for despatch by our team, if you have ordered other items at the same time, these will typically be despatched separately.
Free UK Delivery over £50
UK orders over £50 will automatically qualify for Free standard delivery.
Wallpaper and delivery outside the UK are excluded from the free delivery offer.
In the unlikely event your parcel is taking longer than expected we advise you to contact the courier first. Please note, we cannot resend orders until they are officially declared lost under Royal Mail guidelines (10 working days).
DELIVERY OUTSIDE THE UK
UPDATE 12 March 2026 - Due to the ongoing conflict in the Middle East, which has severely impacted delivery and therefore the high levels of service we aim to provide, we have temporarily suspended taking new orders to this region.
We apologise for any inconvenience caused. You can still browse our site and add items to your "Wishlist", ready for when we are able to resume taking orders. See our Help Centre for details.
Due to the wide variety of products we sell all Shipping charges are calculated at the checkout based on the items ordered.
International Delivery
We currently offer standard international shipping to a number of locations including the EU, Canada, Australia, New Zealand, Dubai and many other locations.
If your country does not provide shipping costs at the checkout please do use our contact us page to get in touch so that we can provide a shipping quote for you.
We aim to despatch all orders within 2 working days.
We send most international parcels on a Royal Mail International Tracked service although some larger orders may also go with DHL, FedEx or DPD.
The delivery time will vary based on your location with orders to Europe expected to arrive within 5-7 working days of despatch, and for other locations 7-10 working days of despatch we ask to allow up to 3 working days over these timescales for any short delays and to check for contact regarding the customs clearance of your order if it appears to be stationery on arrival in your country, If your order has gone over this timescales please contact us
Tracking information will be provided via email once your order is packaged for despatch by our team, tracking information can take 24 hours to update from this point.
Wallpaper Delivery
Our wallpapers are bespoke and printed to order we advise it can take up to four weeks to despatch an international wallpaper order. Tracking information will be sent once your order has been packaged for despatch by our team, if you have ordered other items at the same time, these will typically be despatched separately.
Framed Prints
Our framed prints are made to order and take up to 5 working days for delivery, if ordered with other items these will be despatched separately.
As a made to order item they are not returnable under our standard 30 days policy, please contact customer support if there is a fault with your order.
Pre-Orders
We occasionally offer some of our products on a pre-order basis.
Details of each products expected shipping dates will be available just above the product price.
Please allow a couple of working days on this timescale to account for short delays, any more than this and we will send an updated timescale for you.
If you are concerned your order has gone beyond these timescales and you haven't received an update please contact us.
Typically we will ship any in stock items separately to pre-order items following our normal delivery timescales.
Duties and Taxes
Orders delivered outside of the UK may be subject to import duties and taxes. These are levied when the delivery reaches its specific destination, and you will be responsible for the payment of any such duties and taxes. For more information, please contact your local customs office.
